1. Acceptance of Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Tulip Diagnostics (P) Ltd. (“Tulip Diagnostics,” “Company,” “we,” “our,” or “us”) governing your access to and use of the Tulip Diagnostics website, educational modules, e-Learning Centre, and associated diagnostic resources (collectively, the “Platform”).
By accessing, browsing, registering for, or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately discontinue use of the Platform.
2. Eligibility & Account Security
The Platform is intended for healthcare professionals, clinical laboratory technicians, medical practitioners, authorized distributors, sales personnel, and trainees. By creating an account or accessing restricted e-learning materials, you represent and warrant that:
- ◆ All registration details and credentials provided by you are accurate, current, and complete.
- ◆ You will maintain the security and strict confidentiality of your login credentials, password, and session access.
- ◆ You accept full responsibility for any activities, module assessments, and data submissions under your account.
- ◆ You will immediately notify Tulip Diagnostics of any unauthorized access, security breach, or compromised login credentials.
3. Educational License & Permitted Use
Subject to strict compliance with these Terms, Tulip Diagnostics grants you a limited, non-exclusive, non-transferable, revocable license to access, view, and complete the educational modules, diagnostic literature, product guides, and technical training materials solely for your personal professional education and authorized internal training.
License Restriction: This license does not grant you any rights to sub-license, resell, lease, publicly broadcast, or commercially exploit any training modules, course questions, or proprietary scientific illustrations without prior written consent from Tulip Diagnostics (P) Ltd.
4. Prohibited Activities
When using the Platform, you agree not to engage in any of the following prohibited behaviors:
- ◆ Copying, modifying, scraping, spidering, or extracting content through automated scripts or unauthorized third-party software.
- ◆ Attempting to reverse engineer, decompile, disable, or tamper with the Platform’s underlying code, security protocols, or access control systems.
- ◆ Impersonating any person or entity, or falsely stating or misrepresenting your professional affiliations or qualifications.
- ◆ Introducing viruses, trojans, worms, or malicious code designed to disrupt, damage, or limit the functionality of the Platform or connected servers.
- ◆ Sharing, selling, or transferring your e-learning account credentials to unauthorized third parties.
5. Intellectual Property Rights
All content on the Platform—including but not limited to the brand name, trademarks, logos, diagrams, diagnostic monographs, scientific syllabi, assessment frameworks, graphic interfaces, styling, and software—is the exclusive property of Tulip Diagnostics (P) Ltd. or its licensors and is protected under national and international copyright, trademark, and intellectual property laws.
Trademarks including Tulip Diagnostics, Qualpro Diagnostics, Zephyr Biomedicals, Coral Clinical Systems, Bioshields, and Orchids Biomedical Systems, along with their respective marks, are registered proprietary assets of the Company. Nothing contained herein grants any right or license to use any trademark without explicit prior written authorization.
6. Educational & Diagnostic Disclaimer
The materials provided on this Platform are designed solely for educational, informational, and training purposes. While we strive to maintain accurate, up-to-date scientific and product information:
- ◆ The content does not constitute formal medical diagnosis, clinical advice, or individual patient treatment plans.
- ◆ Healthcare professionals and laboratory personnel must always refer to the official Product Inserts / Instructions for Use (IFU) supplied with each specific reagent kit or instrument.
- ◆ Clinical decisions and diagnostic interpretations remain the sole professional responsibility of the qualified medical practitioner or laboratory specialist.
7. User Inquiries & Feedback
Any questions, suggestions, ideas, or feedback submitted through our contact forms or support channels regarding our e-learning modules or diagnostic products shall be treated as non-confidential and non-proprietary. Tulip Diagnostics shall be free to use, reproduce, disclose, and distribute such feedback for educational enhancement, quality assurance, and product development without compensation or restriction.
8. Disclaimer of Warranties & Limitation of Liability
The Platform and all incorporated materials are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the maximum extent permitted by applicable law, Tulip Diagnostics (P) Ltd., its directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of business opportunity, or operational interruption, arising out of or related to your use of or inability to use the Platform.
9. Indemnification
You agree to defend, indemnify, and hold harmless Tulip Diagnostics (P) Ltd., its subsidiaries, affiliates, officers, agents, and employees from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from or relating to your violation of these Terms, unauthorized use of Platform materials, or infringement of any third-party rights.
10. Account Suspension & Termination
We reserve the right, in our sole discretion and without prior notice, to suspend or terminate your access to the Platform, e-learning modules, or user account if we determine that you have violated these Terms, engaged in fraudulent or disruptive conduct, or posed a security risk to the Platform.
11. Governing Law & Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of India. Any legal action, suit, or proceeding arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in Goa, India.
12. Modifications to Terms
Tulip Diagnostics reserves the right to amend or update these Terms at any time. Updated Terms will be posted on this page with a revised “Last Updated” date. Your continued access or use of the Platform after the effective date of the revised Terms constitutes your full acceptance of the modifications.
13. Contact Information
For inquiries or formal communications regarding these Terms of Service, please contact our legal and administrative office: